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Purchased on May 07 2018. We were told that we would have 46,000 points and when we called we were told that we only have5000 points.

We were told that if we put in 3 months ahead we were guaranteed a resort. NOT TRUE We were not issued a membership number. Which is required to make reservations. We have been a member for at least 14 years with calypso Cay and was satisfied.

We go to RCI and all I get is aggravation.

I hope that you can do something to solve this problems or we are going to stop paying for thePrime Points Member. Ralph Hassinger and Katherine Hassinger 24 Aspen Drive Lewistown, Pa, 17044 Phone 717-242-****

Reason of review: Not as described/ advertised.

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